PingoMe Terms of Service

Last updated: July 18, 2026

Welcome to PingoMe. These Terms of Service ("Terms") are an agreement between you and Stellarus Intelligence, Inc., a Delaware public benefit corporation ("Stellarus," "we," or "us"). They govern your use of PingoMe, the People-Bingo party game at pingome.com (the "Service") — whether you join a game as a guest, print instant cards, create an account, purchase a membership, or make a support contribution.

By using PingoMe, you agree to these Terms. If you don't agree, please don't use the Service. If you're using PingoMe on behalf of an organization (for example, a school, a senior-living facility, or an event business), you're agreeing on that organization's behalf and you confirm you have authority to do so.

1. What PingoMe Is

PingoMe is an icebreaker game. A host creates a game with get-to-know-you questions, guests answer through a shared link, and PingoMe generates personalized printable bingo cards where each square is a fact about another guest.

PingoMe is not gambling. There is no wagering, no stakes, and no prizes offered by Stellarus. It's bingo-the-icebreaker, not bingo-the-lottery. If you choose to hand out prizes at your own party, that's your event and your responsibility — make sure it's lawful where you are.

PingoMe also supports missions. A share of what PingoMe earns supports mission-aligned organizations — always public benefit corporations or 501(c)(3) organizations, though the specific organizations may change over time. See Supported Missions and Where the Money Goes.

2. Who Can Use PingoMe

• The Service is for ages 13 and up. Children under 13 must not use PingoMe directly. A parent, guardian, or the game host may enter answers on a child's behalf — that's the intended way for younger kids at birthday parties and in classrooms to be part of the fun.
• To create an account, you must be at least 13 and old enough to form a binding contract where you live.
• To purchase a membership, you must be at least 18.
• See our Privacy Policy and Children & Age Policy for the full picture.

3. Using PingoMe Without an Account

Two parts of PingoMe need no account at all:

• Joining a game as a guest. Anyone with a game's link can view its questions and join. Your answers become bingo squares on other guests' printed cards — that's the whole game, and everyone joining should expect it.
• Instant cards at /quick — random printable cards, no sign-up, nothing stored.

Creating and managing games requires a (free) account. When you create a game:

• The game link controls access. Anyone who has your game's link (a random, unguessable code — games are not listed or searchable) can view the questions and join. Share it only with the people you want at your party.
• The organizer code controls management. Viewing guest answers, removing guests, editing questions and answers, editing filler prompts, and generating or printing cards all require the game's secret organizer code. It's shown when you create the game and saved to your account's My Games dashboard, which restores it on any device you sign in on.
• If you lose your organizer code AND lose access to your account, we cannot recover the code. Your account is the backup. You can also request an email copy of the code when you create a game.
• Games have a guest limit set by the creating account's plan (Section 6). When a game is full, new guests can't join until the host makes room.
• Games auto-delete on the schedule described in Section 11.

4. Accounts

• Sign-in is with Google. PingoMe has no passwords of its own; authentication is handled through your Google account. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• Accounts are currently in an invite-only beta limited in size. Features may evolve during beta; we will always honor what you've paid for.
• Keep your Google account secure. You're responsible for activity that happens under your PingoMe account. If you think someone else has gotten into it, tell us right away through the contact form.
• One person per account. Accounts are for a single human being — no sharing an account among several people, and no bots. (A teacher running games for a class is fine; that's one person hosting.)
• Don't impersonate anyone or create an account for someone else without their permission.

5. Membership Plans and Billing

• Plans. PingoMe offers monthly memberships: Basic ($25/month) and Enterprise ($100/month), alongside the Free plan included with every account. The plan details shown at checkout — price, billing frequency, and what's included — are part of your agreement with us.
• Payment processing is handled by Stripe. Your payment details go to Stripe, our payment processor. Stellarus never stores your full card number. Stripe's handling of your payment data is governed by Stripe's own terms and privacy policy. Charges are processed by Stellarus Intelligence, Inc. and appear on card statements under a Stellarus descriptor.
• Taxes. Prices may not include applicable sales or similar taxes, which will be shown at checkout where required.
• You must be authorized to use the payment method you provide, and at least 18 years old to purchase.

6. Free vs. Member Features

Monthly game counts reset at the start of each calendar month. Games created before plan-based retention launched keep their original 60-day window (nothing deletes earlier than promised). Need more than 50 guests? Contact us about bigger games.

7. Automatic Renewal — Please Read This Section Carefully

This section is intended to satisfy the clear-and-conspicuous disclosure requirements of the California Automatic Renewal Law and similar laws. The same disclosures appear at checkout, before you pay.

• Memberships automatically renew monthly. Unless you cancel, your plan renews each month and Stripe will charge the payment method on file the then-current price for your plan — $25/month for Basic, $100/month for Enterprise.
• The renewal continues until you cancel. There is no minimum term beyond the current billing month.
• You can cancel online, easily, at any time from the pricing page's Manage subscription button, which opens the Stripe billing portal — no phone call, no email chain, no retention gauntlet. When you cancel, your membership stays active through the end of the month you've already paid for, and then simply doesn't renew.
• No refunds. Our Refund & Cancellation Policy is part of these Terms; if these Terms and that policy ever conflict about refunds, that policy wins.
• Post-purchase acknowledgment. After you subscribe, you'll receive a confirmation with your plan terms and how to cancel, in a form you can keep.

8. Price Changes

We may change membership prices. If we do, we'll notify you at least 30 days before the new price takes effect for you, by email to your account address and/or a notice in the Service. The new price applies from your next renewal after the notice period. If you don't want to pay it, cancel before that renewal.

9. Support Contributions

Anyone — with or without an account — can make a voluntary support contribution at /support. To be completely clear about what a contribution is and isn't:

• It is voluntary and buys no product, service, feature, or plan benefit.
• It is not a charitable donation and is not tax-deductible. Stellarus is a for-profit public benefit corporation, not a charity.
• It is final — contributions are non-refundable, except where a genuine processing error occurred (Section: Refund & Cancellation Policy).
• Contributions are allocated as described at Where the Money Goes: a share to PingoMe's operations and shares to its supported missions, which will always be public benefit corporations or 501(c)(3) organizations, though the specific organizations may change over time.

Prefer a tax-deductible route? The Supported Missions page links to third-party 501(c)(3) impact-investor funds (CataCap) that are entirely separate from PingoMe; their terms govern those contributions.

10. Claiming a Game Into Your Account

Games are attached to the account that creates them. A game whose organizer code you hold from before accounts existed (or that was created while signed out, where that was possible) can be claimed: when you sign in and visit My Games, games whose organizer codes this browser holds are attached to your account automatically. A claim is only as good as the code — guard it like the key it is. We may reverse a claim we determine was made with a stolen or misappropriated code.

11. Data Deletion Is Built In

Every game — including all of its guest names and answers — is automatically deleted shortly after its retention window ends: 30 days for Free games, 90 for Basic, 365 for Enterprise, and 60 days for games created before plan-based retention launched. Each game's My Games card shows its own countdown.

• Don't rely on PingoMe as storage. Print or save your cards before the window closes. Deleted games cannot be restored.
• Earlier deletion on request: ask through the contact form and we'll delete a game or a single guest's submission manually.

12. Your Content

Hosts write game names and questions; guests write their names and answers ("Your Content").

• You own Your Content. We claim no ownership.
• You give us a limited license to run the game: a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and format Your Content solely to operate and improve the Service — most visibly, turning guests' answers into bingo squares on other guests' printed cards. The license ends when Your Content is deleted, except for copies in routine backups during their normal deletion cycle and records we're legally required to keep.
• You're responsible for what you submit. Don't submit content you don't have the right to share.
• We don't use Your Content for advertising, and we don't sell it.

13. Acceptable Use

PingoMe is a party game. Keep it that way. The Acceptable Use Policy is part of these Terms — no harassment, no unlawful content, no impersonation, no collecting guests' information for outside purposes, no probing the access model or technical limits, and heightened care in sensitive contexts (community packs, facilities). We may remove content or suspend games and accounts that violate it.

14. Our Intellectual Property

The PingoMe name, the gnomes, the logo, the design, and the software are ours (or our licensors'). We give you a personal, non-exclusive, non-transferable right to use the Service under these Terms. Don't copy, resell, or build a competing service out of PingoMe's assets. Feedback is welcome: if you send us ideas, we can use them without obligation to you.

15. Termination

By you. Stop using PingoMe anytime; cancel your membership anytime (Section 7); ask us to close your account via the contact form.

By us. We may suspend or terminate your account or access if you materially breach these Terms, if we're required to by law, or if we reasonably believe your use creates risk or harm to us, other users, or third parties. Where practical, we'll tell you why and give you a chance to fix it; for serious violations we may act immediately.

Effect on your data. If your account closes, your games follow their normal retention schedules (or earlier deletion on request); billing records are retained as required for tax and accounting purposes. No refund is owed on termination for cause.

16. Disclaimers

PingoMe is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise the Service will be uninterrupted, error-free, or that any game or its data will be preserved — save your organizer codes and print your cards while the party's fresh. Nothing in the Service is legal, medical, or professional advice. Some jurisdictions don't allow certain warranty disclaimers, so parts of this section may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law: Stellarus will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost goodwill, arising out of or relating to the Service — even if we've been advised of the possibility. Our total liability for all claims relating to the Service is capped at the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) US $100. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited.

18. Indemnification

If you use PingoMe in a way that breaks these Terms or the law and someone brings a claim against us because of it, you agree to defend and indemnify Stellarus against that claim, including reasonable attorneys' fees. This applies with particular force to organizational and facility use.

19. Copyright Complaints (DMCA)

If you believe content on PingoMe infringes your copyright, send a notice through the contact form using the copyright/DMCA topic, including the information required by 17 U.S.C. § 512(c)(3). We'll respond to valid notices, including removing material where appropriate, and may terminate repeat infringers. Counter-notices per § 512(g)(3) go through the same form.

20. Changes to These Terms

We may update these Terms as the Service evolves. If a change is material — especially anything touching billing, auto-renewal, or your rights — we'll give account holders advance notice by email and/or a prominent notice in the Service, at least 30 days before it takes effect where required. Continuing to use PingoMe after a change takes effect means you accept it.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Disputes will be brought exclusively in the state or federal courts located in Delaware, and you and we consent to personal jurisdiction there. This section doesn't override consumer protections that the law of your home jurisdiction guarantees you regardless of contract.

22. Everything Else

• Entire agreement: these Terms plus the Privacy Policy, Refund & Cancellation Policy, Acceptable Use Policy, Email & Communications Policy, and Children & Age Policy.
• Severability, no waiver, no assignment by you (we may assign in a merger, acquisition, or sale of assets, with notice); sections that should survive termination do (Your Content license as stated, IP, termination effects, disclaimers, liability limits, indemnification, governing law).

23. Contact

Questions about these Terms? The contact form is the channel for everything — pick the topic that fits.

Changelog. July 18, 2026: v2 — accounts (Google sign-in, invite-only beta), paid memberships (Basic/Enterprise, monthly auto-renewal, no refunds), support contributions, plan-based guest limits and retention (pre-existing games grandfathered at 60 days), host editing of questions/answers, mission support structure. v1 (no accounts, no payments) in effect July 9–18, 2026.